Wednesday, January 26, 2011

"You've gotta start fast!"

I have been very fortunate over the past five years to be around professional athletes during our TeamSmile Dental Outreach Program www.teamsmile.org , one thing I have learned with watching and talking to them is that they are very quick at everything that they do.  It is as if they are not even thinking about what they do, it is automatic.  Their coaches tell them, “You’ve got to start fast!”
In the dental office sometimes quickness is not always desirable on the procedural side of our profession, but it paramount on the business side.  Did you ever think you could get paid before you even turned the lights on in the morning and opened your front door? Now that’s starting fast!
It is one of my favorite features in Dentrix.  It is PowerPay internet payments.  Now your patients can pay you 24/7 from the luxury of their home computer or smart phone.  Every morning I open my e-mail, and get a statement from Dentrix telling me how many people paid me last night and how much. All you need to do is sign up through Dentrix e-services, and put the link on your website.  This makes me smile that I’m up 1,200 dollars for example before the day even starts. It even automatically posts to the patient’s ledger!  You don’t have to rely on the front office. Go to Dentrix PowerPay Internet Payments for more info.
Time is wasting, let's get to it!

Tuesday, January 25, 2011

Digital Impressions, "The Next Digital"

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It seems like it was just yesterday that I was twenty-seven years old and thinking about digital X-ray about digital impression taking—something the great Dr. Gordon Christiansen says will be commonplace by 2020. I got into digital dentistry immediately upon graduating from dental school; thanks to the launch of the personal computer by IBM back in the 80s. I graduated from dental school in 1989 and added my first computer to my office in 1991 to do basic accounting and patient ledgers. One thing that I learned with any technology that you use is that the more you use it the more impatient you become.

I still remember 40-second curing of composite. Now it is down to 3–5 seconds and now I want it down to 1 second! Knowing that it would be the basis for many future technology-related decisions I would make for my practice, I decided to first purchase a robust practice-management system. That purchase was Dentrix dental systems. I believed back then that the future would include an electronic dental record (EDR) and, in order for that to happen, dentistry would need new science and technology. The first piece to that puzzle would have to be digitizing the radiography process. Once this was done, everything else concerning the patient record could be accomplished. I added digital impression taking to my practice in 2001 and, next to going paperless, it was probably the biggest milestone. Believe it or not, digital impression taking has been around for twenty-five years but, in my experience, it has only been truly reliable in the last ten. Today, digital impression taking is awesome and gives you many options. It lets you decide if you will make crowns, veneers, inlays, and onlays in your own office (DIY) or send the digital impression directly to the lab via the Internet. The systems for in-office creation of restorations are called CAD/CAM in-office systems, and include D4D

Digital impression-taking also allows you to acquire the digital impression—via a specialized intraoral camera—and then forward it to the lab. This can be done with the Lava C.O.S. (“Chairside Optical Scanner” from 3M) and ITero (from Cadent) and, there are several others on the horizon. I personally like the in-office systems such as the D4D because it gives me the option of doing it in-office or having it be lab-made, depending on the case. There are many options with digital impressions—and plenty of advantages as well, including:

1. Perfect impressions every time.
2. No messy impressions that take 2–4 minutes to set.
3. No impression material cost, no impression tray, no
impression adhesive, no temp cement, no temporary, etc.
(in-office system only).
4. No need for a second visit from the patient (in-office system
only).
5. Easy, multiple-unit impressions.
6. 100% reliable restorations. (3M’s Lava C.O.S. system takes
it a step further by guaranteeing the fit of the restoration.)
7. Smaller carbon footprints. (The lab is not using fuel to
physically pick up your case since you are sending it over the
Internet and, if you are using one of the in-office systems,
you leave an even smaller carbon footprint because the
patient does not have to return for a second visit.)
8. Faster completion of the case and ability to produce more
in a given year.
You can start with anything when it comes to making digital
dentistry a part of your practice—a practice-management
system, digital X-rays, electronic dental records, digital
impressions, etc. Just be sure to add one at a time. And, do not
delay in making the investment because you are waiting for
the next improvement. Get moving!

Wednesday, January 19, 2011

Welcome to Dr. Bill Busch’s Blog


Hello. Welcome to my blog. For those who don’t know me, I am Dr. Bill Busch., a practicing dentist for more than 20 years and the director of the North Kansas City Dental Group. I’m also a complete technology fanatic. I lecture nationally on the topics of high tech dentistry and the paperless practice and am passionate about using new technology to improving the way we treat patients and manage our dental businesses. One technology in particular that has been key to my success is the Dentrix practice management software. I hope you’ll enjoy learning from my real-world experiences in using the latest in dental equipment and consumer electronics in dentistry, as well as tips and tricks on using Dentrix to its fullest to improve productivity and profitability. I’ll also share advice on new technology advances and their potential for improving our profession.