Saturday, February 25, 2017

Must Read: Solid State Hard Drives Blazing Fast!

I just upgraded my server and workstations to solid state drives SSD. Holy Smokes!  Unbelievably fast! It makes using Dentrix extremely fun and efficient.  It's like going from a Volkswagen to a Ferrari, no kidding.  We used Henry Schein TechCentral for the whole installation.  Very seamless.  I cannot recommend anyone else.  If you're looking for an IT provider to help you secure and update your server call TechCentral for a free quote. You will not be disappointed. TechCentral

Also they installed a hybrid backup.  It is made by Ctera and backs up everything locally and also to the cloud! No more traveling with hard drives home every night.

5% of your collections should go to keeping your infrastructure up to date.  Don't be a penny wise and a pound foolish.  With all the hacking and ransom wear happening it makes sense to keep current.  This is a pic of the new server.

Friday, January 13, 2017

ePrescribe..Now you can send Pharmacy Rx directly to the Pharmacy through Dentrix!

ePrescribe..Now you can send Pharmacy Rx directly to the Pharmacy through Dentrix!

I have been waiting for this feature for along time. Now it is here to use in G6! You can find it in the Dentrix Menu bar after you click on prescriptions.  See below:

You have to sign up for it with Dentrix support.  One of the best features is that it will give you a current list of all the medications that the patient is presently taking.  Just copy and paste them directly into Dentrix.

No more having to take your gloves off to sign a prescription while your working.

Give it a try!

Sunday, May 29, 2016

Emergency: Dental Insurance Companies are sending virtual credit cards for payment...

I became aware of this about a year ago when my front office insurance posting and collecting staff member went on vacation.  I did her work for a week.  I noticed that several insurance companies where sending a virtual credit card.  What is that I asked myself?

It is a one time use credit card on paper that you use to pay for a claim that they sent to you.
First, if this is happening call the insurance company and opt out of that method of payment.
They have to do this because you never authorized that method of payment. You will be giving away another 2-3% in addition to your insurance write off, and also doing their work for them.  They are having your staff waste time processing the credit card transaction, when they could be just sticking a check in the deposit envelope.

The interesting part of the whole thing was my staff did not notify me about this.  Very disappointing that my staff didn't realize what the insurance companies where doing to us, or did and didn't care.

I asked how long this made been going on, and the staff said probably for months.

I would check with your staff immediately.  You could be losing time and money.